Frequently Asked Questions

What is 92.5 Sterling Silver?

92.5 Sterling Silver, also known as sterling silver, is composed of 92.5% pure silver and 7.5% other metals, usually copper. This blend ensures the jewelry is durable and retains its shine while being suitable for everyday wear.

How do I care for my 92.5 Sterling Silver jewelry?

To keep your sterling silver jewelry looking its best, store it in a dry, cool place, ideally in an airtight bag. Avoid exposure to harsh chemicals, perfumes, and water. Regularly clean your pieces with a soft cloth to maintain their shine.

Will my sterling silver jewelry tarnish over time?

Yes, sterling silver can tarnish over time due to exposure to air and moisture. However, this is easily preventable with proper care and regular cleaning. Tarnish can also be polished away to restore the jewelry's original luster.

Are your products made of genuine 92.5 Sterling Silver?

Yes, all our jewelry pieces are crafted from authentic 92.5 Sterling Silver, ensuring high quality, durability, and a luxurious finish.

Do you offer custom or personalized jewelry?

Yes, we offer customization options for many of our jewelry pieces. You can add a personal touch by engraving or choosing specific designs. Please contact our customer service for more details.

What are your shipping options?

We offer standard and express shipping across India. Orders are typically processed within 1-2 business days and delivered within 5-7 business days, depending on your location.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your order's progress on our website.

What is your return and exchange policy?

We offer a 30-day return and exchange policy for unworn and undamaged items. Please ensure the product is in its original packaging and includes all tags. For more details, visit our Returns & Exchanges page.

Do you offer gift wrapping services?

Yes, we offer complimentary gift wrapping on all orders. Simply select the gift wrapping option during checkout.